Dota 2 keeps crashing mid game puzzles

Thread: Game crashes on startup after showing Dota 2 logo (only on Reborn after last update)

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Game crashes on startup after showing Dota 2 logo (only on Reborn after last update)

Since the last update (5,9Go aoutch), my game crashes on startup after showing Dota 2 logo when i launch Reborn, but i can play as usual on Dota 2 “classic”.

to launch the game with parameters – dx9 / – dx11 / – safe
to verify cache integrity
to redownload all Reborn
to reinstall DirectX

But Dota 2 Reborn still crashes on launch. Please help!

OS: Windows 7 x64
Video: GTX 850 M
CPU: I5 4210H 2.90GHz
Ram: 8Go

Last edited by SharnalK; 09-03-2015 at 02:28 PM .

I have the exact same problem

If you can post a crash dump file (in the folder where you have steam installed there should be a folder called “dumps”) I will try to give you more information about this.

Some users have been having compatibility problems with gamepad drivers in the 64-bit version of reborn (which we just activated). So if you are running a 64-bit version of windows and you have a game pad connected try disabling that.

well to be honest i dont have any such gamepad or driver so this seems like a lame excuse, as the game still crashes and this started after the sept 1 patch before it was running smoothly.

I see several startup crashes in our database in the nvidia driver. All of these crashes are driver version 355.60. Nvidia has released 355.82 so if you are running 355.60 you should try upgrading.

Again if you posted a dump file I could tell you whether it was this crash or not. Also I installed 355.60 on my nvidia machine and did not reproduce the crash, but it is possible it is configuration related (and my nvidia GPU isn’t the same as the one mentioned by SharnalK).

I just add a dump file (with. txt). I don’t know if it’s good.

My driver version is 355.82, no difference here.

If you can post a crash dump file (in the folder where you have steam installed there should be a folder called “dumps”) I will try to give you more information about this.

Some users have been having compatibility problems with gamepad drivers in the 64-bit version of reborn (which we just activated). So if you are running a 64-bit version of windows and you have a game pad connected try disabling that.

I don’t use game pad.

I just add a dump file (with. txt). I don’t know if it’s good.

My driver version is 355.82, no difference here.

Ok – I can see from your dump file that you are crashing in the nvidia driver. It’s trying to run some AVX code. It’s just a guess but maybe you have a processor that supports AVX but you are running windows 7 without any service packs installed. If that is the case your CPU can run AVX but the OS won’t allow it and the nvidia driver has a bug detecting this case.

Otherwise you may need a different version of the nvidia driver or they will have to ship a fix.

Looking at our crash dump server makes me think my guess is correct. It appears as though the nvidia driver issue is 64-bit only (all nvidia driver crashes I’ve seen so far are 64-bit windows 7 without service pack 1). So you can probably work around this by launching the 32-bit version of reborn. That’s also why it just started happening. We just switched the default to 64-bit on 64-bit systems.

Just make a shortcut to the 32-bit dota2.exe:

\SteamApps\common\dota 2 beta\game\bin\win32\dota2.exe

Dota 2 keeps crashing mid game puzzles

I have seen alot of threads regarding these matters and after awhile, these threads got buried in oblivion. Therefore, similar threads keep coming up again and again.

Updating display driver
Crashes are caused by graphic card on most laptops.
No, I’m not saying *insert brand* is bad or *insert gpu* is bad.
But drivers on laptop are mostly unique, because the gpu for laptop is NOT the same as the one used on PCs.
Updating driver always comes first, however, do not download it from the developer’s website. But try searching for it on laptop’s manufacturer’s link. For example, HP laptop users, should find the driver download from HP support pages instead.
the driver version from manufacturer will be outdated (or slowly updated), but sadly, thats how it is

UI & HUD is loaded, but the screen is pitch black
physx conflict or graphic setting conflict.
go to your graphic 3d setting from your desktop.
put DotA 2 setting on “use application setting”.
then go to dota 2 in game option cogwheel, disable Ambient Occlusion, Specular & Specular Bloom.
using graphic setting to “override” in-game setting most of the time, will give better graphic. unfortunately, there isnt anything graphical mumbo jumbo for Dota 2. so it is not about “my GPU can handle it” but more like “this game isnt facilitating for any enhancement”.

Game crashes on load, cannot even go to in-game options. Sometimes the game load until map load and then kicked back to menu
3d setting conflicts, commonly on laptops
go to your Steam Library, select DotA 2 game, click on Properties on the right.
on Property, in the main tab, click Set Launch Option and put – nod3d9ex
Launch Option command is forcing a specific setting.
Important: after any game client updates, there are times where this setting can be put out. just do some test. on previous patch, this setting could be needed, but on future patch, it may not be needed.
if enabling this setting is crashing the game now, try to run the game without it. see if that changes

Games crashes, freezes, stutters after 1 or 2 games
poor memory dumping.
no matter how big your RAM is, if it is not managed, tons of temporary files will clog your cache and ended up in crashes.
protip: Windowed mode uses LESS memory than Fullscreen btw.
if you have lots of games, I would recommend creating a partition on your harddrive, around 10gb should be enough (if you could spare more, might as well do so).
THIS IS NOT TWEAKING THE SYSTEM, it will improve your memory performance, even for other games.
so first, right click on My Computer, then select Properties,
Select Advance System Setting on the left side.
that should open the System Properties panel, under Advanced tab (it is the current view anyway), you’ll see a Performance Box, click Settings.
Now you have a Performance Options Panels open, select Advance tab,
You should tick adjust best performance for Programs instead background services.
Now click on Virtual Memory Change button just below that.
Untick the Automanage Paging file for all drives, we don’t want that.
by default, your OS directory (usually C) is the one system managed. Select C directory, tick No Pagine File and click SET.
Now select your new partitioned directory that you created earlier (the 10gb one), select custome size. and put the maximum size as high as you can, and put the minimum value atleast 100mb smaller than the maximum. and the click SET.
THE SYSTEM MUST BE REBOOTED.

the reason of this “lack of memory” is mainly caused by a full C: directory. There wasn’t enough space for a system to manage memory, therefore it clogs the system.
Most users like to maximize their C: directory, thinking that C: (boot & page file) is the same as other directories (sadly they are not).

Game stuck on loading wallpaper, and then failed queuing (fail to load)
it is graphical issue. this could happen in any games, but quite common in Dota 2.
a “wrong” driver install or graphic tuning (clocking) could cause this.
also, sometimes graphic card need to be restarted.
shutting down the PC is a good way to restart VBIOS (graphic card os). I know it is going to be a lot of hassle to shutdown and turning the PC on again, especially while loading a Dota 2 game, but so far, restarting a PC seemed to be enough (but a shutdown is better).

for driver installation, please pick a proper driver. most of the times, latest driver is not the best one. always go for the stable one never go for beta drivers, since beta is intended for game developing purpose (for developers).

I dont mean to insult, but please, graphic drivers is not an angry birds update. do not treat it the same. “woot angry birds update, must download!”. If current driver isnt causing troubles or working fine, do not update it.

hope this helps

also, for anyone wondering, I am using windows 8.1 and I have no problem at all.
Win 8 is great and I really like it (OPINION)
No, I am not promoting win 8 or anything, since I know that win 7 has alot more driver support and compliance than win 8. (FACT)
the reason I am having no problem on win 8.1 is because I do clean install and proper drivers install. plus I understand alot on hardware and PC/OS characteristics, ofcourse I work hard to make my system to work near perfecty on win 8.1.
meh, I even understand my PC more than I understand my wife (lol)

ed: already fixed some typoes, Im sure there are alot more, and will fix it on next edit